Bell Services - First Hand Account
"Bell Services is a role that doesn't accept many people, which to me, makes me feel special because it's so rare to see CPs in this area. My role may seem small, but it actually plays a big role in someone's Disney Vacation. As a bell service cast member, I am the first person that the guest sees when they get off their magical express and are about to start their Disney vacation! I work at Old Key West, so our saying is "Welcome Home Islanders" it's so awesome to see all the little kid's faces when I get to actually welcome them to Walt Disney World! A couple other things that I do as a bell service cast member is assist bellmen and send them work orders, I use an automated dispatch system called HOTSOS and I can assign runs to the bellmen and they get the notification right to their phone! It's super easy to use. I also help guests by storing their luggage for them if their rooms aren't ready when they get to the resort. I love being a bell Services cast member because I have the power to make someone's first experience at Disney amazing, whether it's just welcoming them to Old Key West and Walt Disney World, handing them Mickey stickers or any other type of magical moment."
- Alex, Spring 2017